Our refund policy is simple, though it tends to confuse people. If you are unhappy with your session, we will return everything to where it began. That is to say, the floor.
Items cannot be put back on the shelf. This is because the shelf has been released as well. We can offer a partial refund of $12 for emotional distress, provided the distress is sincere and not merely about the vase.
Complaints are heard on Tuesdays by Master Oolong, who listens for a long and unsettling time, and then yawns. We have found that most clients feel better afterward. Some feel worse. All feel heard, at least by the room.
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